BOOK NOW

Privacy Policy

Welcome to Killaloe River Cruises Privacy Policy. We respect your privacy and are committed to ensuring that your personal data is managed securely and in accordance with relevant legislation.

The information set out in this privacy policy aims to inform you as to how we collect and look after your personal data when you visit our website, www.killaloerivercruises.com.

Who we are and what we do:

Killaloe River Cruises are a boat operator based in Killaloe. We can be contacted at:

Killaloe River Cruises,
Killaloe,
County Clare.
Republic of Ireland.

Our email address is info@spiritofkillaloe.ie

How we collect and use data

We collect information that is required for you to make a booking with us. The information is securely collected and stored through our ticketing platform which is managed and operated by Rezgo (www.rezgo.com). Information about their privacy policy is available at www.rezgo.com/privacy-policy.

Information you give us by filling in forms on the website (Site), interacting with the Site or by corresponding with us by phone, e-mail or otherwise.  It includes information you provide when you sign up to make an enquiry about our services. The information you give us will include your name, e-mail address and phone number, as well as preliminary information about your business.

The information is used solely to manage your booking with Killaloe River Cruises.

We retain records of e-mails sent to us and by us in connection with the management of our business. The information is stored on third party servers managed by Google PLC. Information about their privacy policy is available at https://policies.google.com/privacy/update.

Cookies

Our websites and mobile applications may use technology called “cookies.” A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences.

Social Media Platforms

We operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.

It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested so.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

If you require any further information about our privacy policy please contact us at info@spiritofkillaloe.ie

Your rights to data privacy

Further information about your rights to data privacy in Ireland and the EU are available from the Data Protection Commissioner at www.dataprotection.ie

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page.  Please check back frequently to see any updates or changes to our privacy policy.