Terms of Service
- A pre-purchased ticket is required, tickets are available to purchase here on our website, tickets don’t have to be printed, you will receive a booking id that you can display on your phone when boarding.
- It is advisable to arrive at the quay 10 minutes before departure time.
- Killaloe River Cruises cruise daily, weather permitting.
- Please present your ticket on your mobile device as you board, it is not necessary to provide a printed ticket
- Late arrivals will only be accommodated if space is available or will be offered places on the next available cruise.
- Once purchased the date for which a ticket has been purchased cannot be changed.
- Please ensure your tickets are purchased for the correct number of adults/children/seniors.
- Killaloe River Cruises reserve the right to charge the appropriate entry fee to anyone who cannot validate their ticket.
- For scheduled sailings refunds are only available if a cruise is cancelled.
- For private charter a cancellation fee equal to the amount of the deposit paid applies to all cancelled bookings.
- Management reserve the right to refuse admission.
- Carry on alcohol/food are not allowed on board.
- Stag and Hen parties are not catered for.